REFUNDS POLICY OF LEMOCAR
REFUNDS POLICY OF LEMOCAR
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Local as well as Outstation Taxi Cab and Rental Services with high mobility 24 x7 Including Airport Pickup & Drop at Special rate.
If you are eligible for refunds based on the “Cancellation and Returns” policy above, then the refund will be remitted back to you in 5-7 working days. In case of any issues, write to us at info@lemocar.co.in
By accepting these User Terms of Lemocar website/App, You consent to Lemocar using its best endeavours to provide you with assistance during a safety incident, emergencies or distress, as per Lemocar’s internal policies on emergency response. Lemocar may undertake remedial action(s).Lemocar may get involve in third party security providers to assist you and Lemocar in addressing the incident. For this purpose, Lemocar may share your personal information, including but not limited to, your exact GPS location, your registered email ID and mobile number with third parties such as a security services provider, to enable them to take appropriate steps to assist you and solely to resolve the incident.
Lemocar shall not be liable or responsible for its failure to perform or delay in performance of the service obligations if such failure or delay is attributable to or arises out of any Force Majeure Event."Force Majeure Event" means an event that is not within the reasonable control of the Party whose performance is affected thereby and shall include any of the following events:o acts of God or elements (such as, but not limited to, fire, explosions, drought, tidal waves, flood, frost, earthquake, storm, lightning, hurricane, tornado, epidemic),o war, hostilities (whether war be declared or not), invasion, act of foreign enemies, mobilisation, requisition, or embargo;o rebellion, revolution, insurrection, violent demonstrations, sabotage, or military or usurped power, or civil war;o riot, commotion, strikes, go slows, lock outs or disorder, breach of peace, civil unrest, labour unrest,o Acts or threats of terrorism.o action of statutory authorities, unions, local or central governments, civil or military authorities,o Telecommunication failure, quarantine or due to any other unforeseeable circumstances beyond the control of Lemocar.For the duration of a Force Majeure event, the service obligations of Lemocar will be put on hold. Once the event has ended, the service may recommence. Lemocar shall not be responsible for disruption or cancellation of customer plans due to cancellation or delay in services by Lemocar due to reasons attributable to Force Majeure Events.
You shall not smoke and drink (alcoholic beverages) in the Vehicles or misbehave with the Driver or distract the Driver or act in of Applicable Law. In the event you are found to be involved in the activities set out above, you shall be liable to pay a fine to us and we shall also have the right to terminate the Ride. In the event you fail to pay fine after the completion of the Ride, we may at our discretion, take such steps as may be available to us under Applicable Law. You shall also be blacklisted as a result of non-payment of the fine or misbehaving as the case may be, and in such event, Your Account may be terminated by Lemocar.
We are constantly changing and improving our Services. We may add or remove functionalities or features and we may suspend or stop some part of or an entire service altogether.At most times, we include specific rules, terms, conditions and requirements that apply to the product or service that you use on our platform. You are expected to read, understand and meet the terms. By using our services, you accept those terms and agree to comply with them.You can stop using our Services at any time, although we would be apologetic to let you go. Lemocar may also stop providing Services to you or add or create new limits to our Services at any time.We believe that you own your data, and preserving your access to such data is important. If we discontinue a Service, where reasonably possible, we will give you reasonable advance notice and a chance to remove information from that Service.
EMERGENCY SERVICES TO CUSTOMER
By accepting these User Terms of Lemocar website/App, You consent to Lemocar using its best endeavours to provide you with assistance during a safety incident, emergencies or distress, as per Lemocar’s internal policies on emergency response. Lemocar may undertake remedial action(s).Lemocar may get involve in third party security providers to assist you and Lemocar in addressing the incident. For this purpose, Lemocar may share your personal information, including but not limited to, your exact GPS location, your registered email ID and mobile number with third parties such as a security services provider, to enable them to take appropriate steps to assist you and solely to resolve the incident. EMERGENCY SERVICES TO CUSTOMER
Force Majeure
Lemocar shall not be liable or responsible for its failure to perform or delay in performance of the service obligations if such failure or delay is attributable to or arises out of any Force Majeure Event."Force Majeure Event" means an event that is not within the reasonable control of the Party whose performance is affected thereby and shall include any of the following events:o acts of God or elements (such as, but not limited to, fire, explosions, drought, tidal waves, flood, frost, earthquake, storm, lightning, hurricane, tornado, epidemic),o war, hostilities (whether war be declared or not), invasion, act of foreign enemies, mobilisation, requisition, or embargo;o rebellion, revolution, insurrection, violent demonstrations, sabotage, or military or usurped power, or civil war;o riot, commotion, strikes, go slows, lock outs or disorder, breach of peace, civil unrest, labour unrest,o Acts or threats of terrorism.o action of statutory authorities, unions, local or central governments, civil or military authorities,o Telecommunication failure, quarantine or due to any other unforeseeable circumstances beyond the control of Lemocar.For the duration of a Force Majeure event, the service obligations of Lemocar will be put on hold. Once the event has ended, the service may recommence. Lemocar shall not be responsible for disruption or cancellation of customer plans due to cancellation or delay in services by Lemocar due to reasons attributable to Force Majeure Events. Force Majeure
USER TERMS AND CONDITION
You shall not smoke and drink (alcoholic beverages) in the Vehicles or misbehave with the Driver or distract the Driver or act in of Applicable Law. In the event you are found to be involved in the activities set out above, you shall be liable to pay a fine to us and we shall also have the right to terminate the Ride. In the event you fail to pay fine after the completion of the Ride, we may at our discretion, take such steps as may be available to us under Applicable Law. You shall also be blacklisted as a result of non-payment of the fine or misbehaving as the case may be, and in such event, Your Account may be terminated by Lemocar. USER TERMS AND CONDITION
Modifying and Terminating our Services
We are constantly changing and improving our Services. We may add or remove functionalities or features and we may suspend or stop some part of or an entire service altogether.At most times, we include specific rules, terms, conditions and requirements that apply to the product or service that you use on our platform. You are expected to read, understand and meet the terms. By using our services, you accept those terms and agree to comply with them.You can stop using our Services at any time, although we would be apologetic to let you go. Lemocar may also stop providing Services to you or add or create new limits to our Services at any time.We believe that you own your data, and preserving your access to such data is important. If we discontinue a Service, where reasonably possible, we will give you reasonable advance notice and a chance to remove information from that Service. Modifying and Terminating our Services
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